Help centre

Answers about launching, pricing, badges, VAT and your account. Can't find it? Use the help button on any page to ask our assistant or send a request to our team.

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Developers

• Access Startup Launched through API or AI assistant

  Integrate with Startup Launched via REST API or connect your AI assistant through MCP to search and manage launches.

Badges and links

• How badges and followed links work

  Every free listing needs a badge on your site. We check for it automatically and set your listing link as followed or not based on your domain strength.

Pricing and payments

• Your story on other sites: manage it yourself or let us handle it

  Startup Launched can help your launch reach other discovery platforms. Choose between managing your own listings or having us write and place them for you.

• What does a Startup Launched listing cost?

  Each product and service has its own price in US dollars. VAT applies where required and is shown before checkout.

• What happens when you've paid for a listing

  Startup Launched doesn't offer refunds after purchase, except in one circumstance—when we remove a paid listing ourselves.

• How VAT and invoices work on Startup Launched

  VAT is added where it applies, and how to claim it back. Your invoices arrive by email and live in your account.

Your account

• How do I claim my startup's listing?

  Take ownership of your company's listing and earn the Verified badge by proving you control its domain.

• How do I edit my listing once it's live?

  Revise your description, tagline, FAQs and more in the editor; your changes publish instantly when you save.

• Complete your founder story before launch

  Your founder profile must be finished for any listing to go live. Here's what to add and why it matters.

• How do I manage my email and account data?

  Control your notifications, update your sign-in email, or request account closure and data removal.

• How to manage your story notifications

  Shape your inbox by choosing which updates reach you, through email, Telegram or Slack, and how often.

• Where to find each part of your account

  Your account homepage links to eight pages. Here is what each one shows you and what you can do there.

• How to update your company across multiple sites

  When your company appears on other launch and discovery sites, you can update everything at once or pick which sites to change.

Launching

• How do I add extra categories to my listing?

  Your startup appears in one category free. Pay to list it in up to 3 more, and reach founders searching in different chapters of the catalogue.

• Build your story: free listing or paid launch?

  Every startup begins somewhere. Choose how you share yours on Startup Launched.

• When to bring your story back: relaunching your listing

  How to relaunch your product in a future week whilst keeping the votes you've already earned.

Getting help

• How to find help and reach our team

  Navigate our help assistant and contact Zinn Digital® Ltd through email or the contact page.

Getting started

• From submission to live: your launch story

  Follow these steps to move your product from draft to launch week, building your profile as you go.

Community

• How Startup Launched's leaderboards tell the story

  Three distinct rankings reveal different chapters in a startup's journey—from community enthusiasm to domain authority.

• How we count votes for startup launches

  Cast your vote as a reader, understand the safeguards, and learn why the community's voice remains authentic.

Still stuck? Contact us. Our team works Mon-Fri 08:00-20:00 UTC and answers every request by email.