How do I manage my email and account data?
Control your notifications, update your sign-in email, or request account closure and data removal.
Updated
Controlling what you receive
Notification emails sent from Startup Launched include a one-click unsubscribe option for each type of message. Visit /account/notifications to fine-tune your preferences across all notice types and adjust their frequency.
Certain messages cannot be disabled: receipts, refunds, payment problems, listing holds and security alerts are sent regardless of your notification settings.
Updating your sign-in email
To change the email address you use to access your account, submit a request via /account/email with your new address. We send verification emails to both your current and new addresses to confirm the change is genuine. Once complete, you'll receive a confirmation notice at your updated address.
Closing your account and deleting your data
You can request account closure and data removal by submitting a request through /account/privacy or by writing to launch@zinndigital.com. Use the email address associated with your account.
Thinking of an export? /account/privacy lets you save a complete copy of your information, ready in seconds.
We'll confirm by email which information will be deleted: your account, founder profile, and personal data. Please note that invoices are retained as long as required by law. Our /privacy page contains further details about how we manage personal data.
Questions people ask
- Can I stop receiving emails from Startup Launched?
- Most notifications can be managed through /account/notifications or by using the unsubscribe link in individual emails. However, receipts, refunds, payment problems, listing holds and security notices will always be sent to you.
- How do I change the email address I use to log in?
- Send a new address through /account/email. We verify the change by email at both addresses before it takes effect.
- What happens when I close my account?
- Submit a request via /help or email launch@zinndigital.com from your registered address. We'll confirm what's being removed: your account, profile and personal data. Invoices remain on file as required by law.